Rabu, 19 Oktober 2011

skills manajer


 Skills manager
1.     Conceptual skills
The top level (top-Manager) must have the skills to concepts, ideas, and ideas for improving the organization. Ideas or ideas and concepts, which must then be translated into an action plan for the implementation of an idea or concept. The process of developing ideas in a specific work plan, commonly referred to as the process of planning or planning. Thus, the conceptual skills as being able to draw up a plan of work.
Case :
Managers who do not have the skills

in the areas of the hotel is a hotel that has a manager that does not correspond to areas of the hotel, he was appointed because there is filing from one of the relatives still family. but the fact that he has no knowledge in this field, this time a manager will make a meeting with some directors but because he has no background in the hotel so confused he wants to make plans or concepts such as what will be he give to the hotel, and at the meeting to provide ideas or he director of planning at the hotel made a mistake so confuse directors, managers automatically embarrassing him self ..

solving the problem

owner should be more careful in raising the position of someone what a manager, if the error is a result would harm the hotel, and the owner should not immediately believe an employee should be seen against the reality is like what, what can be he manager at the hotel, hotel what can’t be developed .. This is where the importance of management in the hotel, because the hotel management would be well controlled. Conceptual skills are desperately needed in the lives of managers, knowledge, educational background will support the work of employees, especially managers or employees of the hotel. so who does not have expertise in dealing with the hotel. As a result, subordinates are not well controlled


2.     Skills to relate to other
 In addition to conceptual abilities, managers also need to be equipped with the skills to communicate or relate to the skills of others, also called human skill. Persuasive communication should always be created by the lead manager subordinates. With a persuasive communication, friendship, and fatherhood will make employees feel valued and then they will be open to the boss. Communication skills are required, both at the level of top management, middle, and bottom.

An example :
of an authoritarian manager

at the hotel there is an authoritarian manager when an employee relax or sleep while working directly on the issue even scold. This makes employees hate it. And do not feel at home working in hotels and many employees who resigned so oprational hotels disrupted and reduced income, this situation makes the hotel in a precarious state can say almost bankrupt because of the energy needed the hotel staff did not support. managers is difficult to find employees who fit in want because the image itself into an authoritarian manager who reach the public.

Problem solving
 is the manager must have the skills so that employees can comply with the rules of humanity. When in the hotel employees who are not in accordance with the wishes can be approached first, in asking what the problem. If the warning is still so in one to three times. Humanity at the hotel was in need to build a family because the hotel itself. It would be nice if at the same hotel boss subordinate gets along and mutually enjoyable.
3.     technical skills
 these skills tend to provide lower-level managers. This technical skill, the ability to perform a specific job, for example, the use of computer programs, improved engine, making chairs, accounting and others.
Examples of cases :
Managers who do not have the skills
when there are managers who can’t operational computer, or can be called not understand (stuttering technology) this happens as a result of the hiring employer, the hotel manager if you have a duty to his assistant always order, and managers can only signature, his assistant can’t do anything because when he in the report was issued threatening, it causes no element of abuse of authority, or could be blind to say he-consuming payroll job has been done by assistant.
 Solving the problem
This is supposed to be in control by the managing director so there is no fraud or abuse of authority in the work. In the hiring of human resources are also more careful and know what skills are in the hotel employees must avoid scams like this.
4.     The ability of administrative skills
capabilities associated with the preparation of planning organizing staffing and supervision

case examples :
 Manjer who abuse a position

 of one point at a meeting of hotel managers do with some directors, managers do not know where the part of directors, at the time of giving the task of managers is to make errors in the assigned tasks to subordinates. This incident occurred because the managers never leave the field or supervise employees and just sit in the room, it works just signed the papers only. Finally, there is no need to be done by a manager.
 Solving problems
in each hotel are in need of administrative skills because this will happen without deviation expertise and there will be something that should not be done by a manager.








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