Planning

Task of management

1.    the definition of strategic planning and operational plannin 
2.  what the scope of strategic planning

Answer 

1. the definition of strategic planning and operational planning  

• the definition of strategic planning

strategic planning is process undertaken to determine the organization's strategy or direction, and make decisions to allocate resources (including capital and human resources) to achieve this strategy. Various business analysis techniques can be used in this process, including SWOT analysis (Strengths, Weaknesses, Opportunities, Threats), PEST (Political, Economic, Social, Technology), or Steer (Socio-cultural, Technology, Economy, Ecology, Rules).

Strategic Planning (Strategic Planning) is a management tool used to manage the current state to make projections of future conditions, so the strategic plan is a guide that can be used by an organization's current conditions for their work on 5 to 10 years into the future (Kerzner , 2001)

So, strategic planning is The process used in the organization that is used as a tool to manage the current conditions and future conditions as well as taking allocate resources to achieve this strategy. 

•    the definition of operational planning

operational planning is a short-term planning that is designed to translate the long-term plan into a set of activities that are more detailed. He is a translation as well as supporting long-term plan. 

    2.   what the scope of strategic planning 

A.    forecasting

Company work environment that supports us in our work and activities so that if the environment is less supportive of the work in the company would not feel comfortable working environment and should be in a state of harmony in the works, so that will be achieved in accordance with the wishes of strategic planning. 

B.    the company's internal state

The situation within the company also needs to be considered in planning circumstances if the company is in a precarious state plans to make large expenditures to be reduced due to reduction in the company avoid bankruptcy and that will hurt the company. So in planning should be in accordance with the needs of the company. 

C.     the environment

The projection also need our company, if the value of which will generate great income well, or we should be able to predict or plan in accordance with our company.

task of management

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Conclusions

planning is the selection of a host of activities and subsequent termination of what to do, when, how, and by whom. Planning can be divided into three groups, namely:

• Short Term Plan (short range plans) one day - one year

• Medium Term Plan (intermediate range plan) a few months – three

 • Long Term Plan (long-term plan) two years - five years

Planning has several stages, including the basic stages of setting targets or set objectives, define the current situation, identify all the ease and obstacles, as well as to develop a plan or a series of activities to achieve the desired objectives. Reasons for using the protective benefit of planning is to reduce the risk of errors in decision-making and benefits, as a form of which is to increase the successful achievement of the objectives of the organization.

Planning has many benefits for our life can help complete self-management with changes in the environment, help in the crystallization of the conformity of organizational problems, to allow managers to understand the clear idea operations and so forth. Planning is also flawed / weaknesses of the work covered by the plan may be a surplus on the current state, it tends to delay the activities of planning, management limitation of management to initiate and to innovate, sometimes the good results

Types of operational planning

1.  Plan of disposable (Single use Plans), which is designed to achieve specific destination and      are not used again when the goal was achieved.

2.  fixed plan (plans permanent) that as a standard for handling situations that are predictable and occur more than once-again.

So, is planning to have a very important meaning in our lives can plan future work such as planning, college, married and a lot. Although plans sometimes do not match, but with planning we can direct your life easier in

Task

1. Planning is planning for the future with life planning will have a direction for example if we want to do something we should have a plan that shows we are not messy.

2. The advantage of our planning can be easier in life, the members toward a clear goal of where the future or where it will take with us, we also plan can with everything that is energy, time and cost.

 3. The basics of planning:

·         forecasting: the process of making assumptions about what will happen in the future. Forecasting include:

a)      qualitative forecasting: prediction of the future by using expert opinion.

b)       quantitative forecasting: prediction of future use in mathematical analysis and statistical data (time series analysis, econometric models, statistical survey)

·         Usage scenario: the determination of several alternative scenarios including come upcoming events or circumstances that may occur. Identification of different scenarios of time will help organizations operate more flexibly in a dynamic environment.

·         benchmarking: an external comparison to better evaluate the performance of current and to determine possible actions for the future. Its goal: to find out whether the people and organizations work well and to plan how to incorporate these ideas in operational

·         . participation and involvement (active participatory planning): planning where all the people who might influence the outcome of planning or planning and will help to implement the plan.

·         use planning staff (planning staff functions): responsible for directing and coordinating the planning system for the organization as a whole or for one of the main components of the plan.

4. Contents of planning

 • Program

An Example in conducting a program case manager at a hotel In the hotel there are managers who make the program XXX not in accordance with the provisions of hotels eventually disrupt the work activities of employees, XXX hotel, so the work to be completed on that day also hampered by the program, manager intends to do this so that employees can be obedient but not precise and could eventually disrupt the smooth hotels.

The solution to the problem must be in a position to do planning DLU Manager or not, this programme will in the future without any planning will not be able to operate normally, especially hotels, which provide services must be able to optimally serve the guests, and therefore need good planning at the individual, organizational and companies.

·         The concept

of case examples Employees who have no concept of working this incident occurred because the error of his boss, his boss does not give guidance to employees so that employees do not understand what's going to be done or done so that there is a fatal mistake for the company. This  employees in the workplace. Problem solving boss should be more concerned with giving their employees and tasks - tasks that should be done. All this back to the planning of the companies and will be taken where the company if it has a concept that could hurt the company.

skills manajer

 Skills manager

1.     Conceptual skills

The top level (top-Manager) must have the skills to concepts, ideas, and ideas for improving the organization. Ideas or ideas and concepts, which must then be translated into an action plan for the implementation of an idea or concept. The process of developing ideas in a specific work plan, commonly referred to as the process of planning or planning. Thus, the conceptual skills as being able to draw up a plan of work.

Case : Managers who do not have the skills in the areas of the hotel is a hotel that has a manager that does not correspond to areas of the hotel, he was appointed because there is filing from one of the relatives still family. but the fact that he has no knowledge in this field, this time a manager will make a meeting with some directors but because he has no background in the hotel so confused he wants to make plans or concepts such as what will be he give to the hotel, and at the meeting to provide ideas or he director of planning at the hotel made a mistake so confuse directors, managers automatically embarrassing him self ..

solving the problem owner should be more careful in raising the position of someone what a manager, if the error is a result would harm the hotel, and the owner should not immediately believe an employee should be seen against the reality is like what, what can be he manager at the hotel, hotel what can’t be developed .. This is where the importance of management in the hotel, because the hotel management would be well controlled. Conceptual skills are desperately needed in the lives of managers, knowledge, educational background will support the work of employees, especially managers or employees of the hotel. so who does not have expertise in dealing with the hotel. As a result, subordinates are not well controlled 2.     Skills to relate to other  In addition to conceptual abilities, managers also need to be equipped with the skills to communicate or relate to the skills of others, also called human skill. Persuasive communication should always be created by the lead manager subordinates. With a persuasive communication, friendship, and fatherhood will make employees feel valued and then they will be open to the boss. Communication skills are required, both at the level of top management, middle, and bottom. An example : of an authoritarian manager at the hotel there is an authoritarian manager when an employee relax or sleep while working directly on the issue even scold. This makes employees hate it. And do not feel at home working in hotels and many employees who resigned so oprational hotels disrupted and reduced income, this situation makes the hotel in a precarious state can say almost bankrupt because of the energy needed the hotel staff did not support. managers is difficult to find employees who fit in want because the image itself into an authoritarian manager who reach the public. Problem solving  is the manager must have the skills so that employees can comply with the rules of humanity. When in the hotel employees who are not in accordance with the wishes can be approached first, in asking what the problem. If the warning is still so in one to three times. Humanity at the hotel was in need to build a family because the hotel itself. It would be nice if at the same hotel boss subordinate gets along and mutually enjoyable. 3.     technical skills  these skills tend to provide lower-level managers. This technical skill, the ability to perform a specific job, for example, the use of computer programs, improved engine, making chairs, accounting and others. Examples of cases : Managers who do not have the skills when there are managers who can’t operational computer, or can be called not understand (stuttering technology) this happens as a result of the hiring employer, the hotel manager if you have a duty to his assistant always order, and managers can only signature, his assistant can’t do anything because when he in the report was issued threatening, it causes no element of abuse of authority, or could be blind to say he-consuming payroll job has been done by assistant.  Solving the problem This is supposed to be in control by the managing director so there is no fraud or abuse of authority in the work. In the hiring of human resources are also more careful and know what skills are in the hotel employees must avoid scams like this. 4.     The ability of administrative skills capabilities associated with the preparation of planning organizing staffing and supervision case examples :  Manjer who abuse a position  of one point at a meeting of hotel managers do with some directors, managers do not know where the part of directors, at the time of giving the task of managers is to make errors in the assigned tasks to subordinates. This incident occurred because the managers never leave the field or supervise employees and just sit in the room, it works just signed the papers only. Finally, there is no need to be done by a manager.  Solving problems in each hotel are in need of administrative skills because this will happen without deviation expertise and there will be something that should not be done by a manager.